When you need help, who do you turn to?
Usually, it’s someone with experience, wisdom, and the ability to provide the help we need.
If you are concerned about water in your basement or cracks in your foundation, who can you turn to?
First of all, it’s important to recognize that the reasons why your basement is wet or your foundation is cracked can be simple or complex. This is where experience comes into play.A waterproofing company that has been around for decades has pretty much seen it all at this point. They can assess your situation and provide a solution that is tailored to your particular needs. Having someone with experience and wisdom solving your problem the right way and the first time – can save you a lot of time and money in the long run.
The years that a waterproofing company has been in business will also affect your view of the warranty they offer. Are you confident that they will still be in business for the length of the ten years, fifteen years, or “lifetime” warranty? Obviously, if they’ve been around less than ten years, they haven’t even had to live out a ten-year warranty they have given out.
What is their reputation? If they’ve been providing services for many years, people, in general, will have formed an opinion of them. Perhaps our neighbors, friends, or family have used them. Was the company honest and punctual? What was the quality of their work? Independent consumer ratings(ones that aren’t paid to advertise) can give us an idea as well.
Do they have a proven system? Can they clearly explain their process? It gives us peace of mind when we understand the work we are paying for and why it’s the most effective and modern way of handling a situation. In their answers to your questions(on the phone or in-person at your home) or in the proposal you’re given – it should be clear what the issue is and how it will be solved. This would involve you understanding the cost, scope of the work, and time to complete it.
At CRACK-X, we’ve specialized in basement waterproofing for over 30 years. During that time, we have provided long-lasting and cost-effective foundation crack repair and basement waterproofing in the New England area. We have the experience and the wisdom to evaluate your particular situation and choose the correct strategy to solve it. We will answer your questions directly and honestly and respond to you in a timely manner. Our proven system of urethane and epoxy injection comes with a ten year, transferable warranty.
If you have any questions or would like a free estimate, please call us at 978-687-4195